Chick-Fil-A and Your Business

Recent events with Chick-Fil-A, a chain of restaurants known for their chicken meals and family values has caused a big stir in the news. In case you haven’t kept up with it, Chick-Fil-A’s CEO, Dan Cathy stated his support for traditional marriages and Christian values. Chick-Fil-A has stood for Christian values all along and has been one of the only food chains closed on Sundays directly because of their Christian faith.


The controversy came when 3 governors of major cities in the US openly proclaimed that they did not want more Chick-Fil-A’s in their cities because of those values which are in opposition to homosexual lifestyles. The controversy continued to grow when supporters of Christian values and Free Speech flocked to the restaurants to show their support yesterday. Tomorrow the Free Lifestyle side promises to demonstrate their sides values at the restaurants.

I’m not choosing sides on the values issues involved in the controversy. I’m not choosing whether it was even the smart thing to do for a CEO of a company to get into such a controversial issue in an interview. Maybe he just didn’t consider that it would get out to an audience that would oppose him. Others can argue those points. I’m not arguing any point, really; I just want to draw a lesson from it for us who are business owners ourselves. For Dan Cathy, his values, his standards seem to be wrapped up into his business.

What are your business standards?

Do you have business values that you feel strongly about in running your business? I’m not talking about moral issues, but how you run your business. Do you believe in being honest in your dealings? Do you believe in being fair to everyone? Do you have strong values or standards that are key to how you run your business?

When push comes to shove will you stand behind those values or ethics even when it potentially could be bad for your business? I believe that part of being a business leader is having a set of definite standards in how you manage your business and how you treat others in business, and how you treat your customers.

A Lesson for Us

As business leaders we need to be willing to hold to the standards we set for ourselves whether it may be popular or not. As business leaders we should set the standard of high ethics and integrity and hold to those standards.

Again, I’m not choosing sides in this situation, or judging the words or actions of either side. But I do believe we can gain a valuable lesson from it as business owners.

Here’s to your business success.

Jerry D Ross


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